Source description
About the role
Must have skills · 5+ years of experience in OneDrive Business Support · Deep knowledge and Experience with managing OneDrive for Business(ODB) deployment of web interface and ODB Desktop. · Expert level knowledge in troubleshooting ODB desktop client issues and cloud sync issues. · Good support knowledge and experience in providing 24/7 support. · Expert knowledge in Incident management, Service requests, Change requests and ServiceNow. · Experience with Azure AD Group, O365 license management and O365 Groups. · Exposure to SharePoint online and good understanding of ODB tenant level settings · Good understanding of ODB and associated technologies viz, SharePoint online, MS teams, Flows and other M365 services. Also, interim support for Connected backup as well for a short term · Capability to help customer to operate the OneDrive for Business services, cloud connectivity, and network infrastructures supporting an enterprise architecture. · Good knowledge on PowerShell scripting and automation experience using scripts
More at Coders Brain Technology Pvt. Ltd.