Service_Now_Developer_Kritika_Infogain

Job Description: Job Overview Samsung SDS is currently seeking a ServiceNow Technical Consultant to join our team to manage ServiceNow ITSM ;amp; PPM module adoption, enhancement, operations management and best practice implementation. How You Will Make An Impact Perform daily Administration, troubleshooting and resolution of ServiceNow environments. Analyze, log and estimate all requests for incident assistance, enhancements and maintenance. Configure ServiceNow applications to support customer enhancement requests. Perform regular environment maintenance Perform report and dashboard development Create and execute ATF scripts Perform data imports Produce weekly status reports and participate in weekly status meetings What you Will Need to succeed 3~5+ years experience of overall service management with strong working knowledge of various ServiceNow modules - Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog/Service Request Excellent oral and written communication skills Outstanding analytical and problem-solving skills to resolve technical skills 2+ years od hands-on experience administering, configuring and development on ServiceNow platform Proficient working with workflows, business rules, UI pages, UI actions, UI policies, ACLs, and notifications. 3+ years experience using JavaScript, XML, HTML and CSS Experience integrating third-party software and APIs with ServiceNow using REST and SOAP Preferred Qualifications ITILv3/v4 Foundations Certifications Experience in Orchestration, Performance Analytics and LDAP, SSO/Okra and MID Servers. Working knowledge of Agile