Senior QA Lead AI & Automation (10+ Years)

Job Description: Senior QA Lead AI & Automation (10+ Years)Role OverviewWe are looking for a Senior QA Lead with strong expertise in AI-based application testing and API automation to lead quality initiatives across our AI-driven products, including a Meeting Assistant (Agentic AI) and Legal SDL platform. This role will drive QA strategy, ensure high-quality releases, and build scalable automation frameworks. Key Responsibilities Define and own the overall QA strategy across AI-driven products Lead end-to-end testing for Agentic AI systems (meeting assistant, conversational workflows) Drive API-first automation strategy and ensure high test coverage Validate AI/ML components including prompts, responses, and model behavior Establish test frameworks, CI/CD integration, and quality gates Collaborate with Product, Engineering, and AI teams to ensure testability and quality Manage test planning, execution, reporting, and release sign-offs Mentor QA engineers and build a high-performing QA team Define metrics, dashboards, and quality KPIs Required Skills & Experience 10+ years of experience in Software QA / Testing Strong expertise in API Automation (Postman, RestAssured, PyTest, etc.) Hands-on experience in UI Automation (Selenium, Playwright, Cypress) Experience in AI/ML testing (LLMs, chatbots, conversational AI) Understanding of:o Prompt validation & response evaluationo Hallucination detectiono Model output validation Strong knowledge of test management practices and tools (JIRA, qTest, TestRail, ADO) Experience in CI/CD pipelines (Jenkins, GitHub Actions, etc.) Strong debugging and root cause analysis skills Good to Have Experience with Agentic AI systems Exposure to NLP / LLM evaluation frameworks Performance testing of AI systems Knowledge of cloud platforms (AWS/Azure) Leadership Expectations Ability to own QA delivery across multiple products Strong stakeholder communication Proactive quality ownership and decision-making Note- Please apply via our official careers portal only, as applications sent directly to executives may not be considered. Job Description: Senior QA Lead AI & Automation (10+ Years)Role OverviewWe are looking for a Senior QA Lead with strong expertise in AI-based application testing and API automation to lead quality initiatives across our AI-driven products, including a Meeting Assistant (Agentic AI) and Legal SDL platform. This role will drive QA strategy, ensure high-quality releases, and build scalable automation frameworks. Key Responsibilities Define and own the overall QA strategy across AI-driven products Lead end-to-end testing for Agentic AI systems (meeting assistant, conversational workflows) Drive API-first automation strategy and ensure high test coverage Validate AI/ML components including prompts, responses, and model behavior Establish test frameworks, CI/CD integration, and quality gates Collaborate with Product, Engineering, and AI teams to ensure testability and quality Manage test planning, execution, reporting, and release sign-offs Mentor QA engineers and build a high-performing QA team Define metrics, dashboards, and quality KPIs Required Skills & Experience 10+ years of experience in Software QA / Testing Strong expertise in API Automation (Postman, RestAssured, PyTest, etc.) Hands-on experience in UI Automation (Selenium, Playwright, Cypress) Experience in AI/ML testing (LLMs, chatbots, conversational AI) Understanding of:o Prompt validation & response evaluationo Hallucination detectiono Model output validation Strong knowledge of test management practices and tools (JIRA, qTest, TestRail, ADO) Experience in CI/CD pipelines (Jenkins, GitHub Actions, etc.) Strong debugging and root cause analysis skills Good to Have Experience with Agentic AI systems Exposure to NLP / LLM evaluation frameworks Performance testing of AI systems Knowledge of cloud platforms (AWS/Azure) Leadership Expectations Ability to own QA delivery across multiple products Strong stakeholder communication Proactive quality ownership and decision-making Note- Please apply via our official careers portal only, as applications sent directly to executives may not be considered.