Source description
About the role
- Provide Level-2 and Level-3 support for Remedy Helix ITSM application - Respond to and resolve all customer technical issues (via phone, e-mail, web) - Overall experience of 4-5 years in IT industry and BMC products like ITSM , CMDB etc. - Provide Level-2 and Level-3 support for Remedy Helix ITSM application - Respond to and resolve all customer technical issues (via phone, e-mail, web) - Overall experience of 4-5 years in IT industry and BMC products like ITSM , CMDB etc.
More at Cogniservs Tech