Microsoft Dynamics CRM Analyst

We are looking to fulfill 2 positions of CRM Analyst roles for Customer St. Luke's University at the Bethlehem, Pennsylvania location. The hybrid model resource has to come office as per Client demand. Not 100% remote. Rate: XXXX-XXXX/hr Experience level: 8-12 years Job Description – Microsoft Dynamics CRM Analyst Perform MS Dynamics 365 installation and configuration in a Cloud environment. Perform performance tuning of the Dynamics environment. Apply Dynamics patches and perform Dynamics upgrades in accordance with Microsoft recommendations. Act as a central point of contact for performance and functionality issues and work directly with health system IT staff and Microsoft support to work through to resolution. Administer Dynamics organization access and automate role-based access as appropriate. Maintain, monitor, and support all instances of MS Dynamics and work with other team members collaboratively to support related systems. Configure and maintain Cloud Dynamics environment integration with O365 Exchange for email services. Prepare documentation and written communications related to the Dynamics environment and build and production control processes. Work as part of a team to design, implement and maintain disaster recovery and continuing operations plans for Dynamics environments. Work with application development and System Integrators to understand the design of the core technology and architecture of systems being developed and use that information to identify and implement any required changes to the Dynamics environment to support those systems efficiently and effectively. Regards, Mukesh Kolaria US Cell: +1 680-333-1318 India: +91 9958571607 Email: | ************* Availbality for calls & Working hours: 3 PM – 2 AM IST HOURS https://www.linkedin.com/in/mukesh-kolaria-96229a88/