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About the role
Job Description: ¿ Monitoring of critical systems across multiple locations. ¿ Facilities Management ¿ Hands & Feet support ¿ Monitoring activities on Datacenter Servers/Hardware ¿ Racking, cabling management and Stacking , Patching. ¿ Rack elevation diagrams ¿ Windows ,VMware ,Storage adminstration ¿ Backbone cabling. ¿ Evaluate and approve Data Center space management. ¿ Communicate with customers over the phone or face to face to assist them in resolving issues. ¿ Troubleshoot facility systems problems to provide solutions. ¿ Perform Preventive Maintenance involving multiple facility platforms. ¿ Maintain inventory of data center supplies. ¿ Implement procedures, policies, and standards to ensure work operations are effective. ¿ Knowledge of ticketing systems. ¿ Participate in educational programs and workshops to improve on existing job knowledge/skill. ¿ Develop and implement policies to ensure work operations are carried out in an efficient and timely manner. ¿ Must be able to communicate efficiently. ¿ Must be able to rotate for training of shifts. ¿ Preferred experience with physical security. ¿ Decision making skills. ¿ Able to work without supervision. Other Skills and Training: ¿ For this position it is preferred 5 years of IT experience or Associates degree in an IT Field. ¿ ITIL knowledge recommended. ¿ Basic Microsoft efficiencies.
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