Tech Lead

• 5+ years of experience in developing, implementing, and supporting Identity & Access Management products, capabilities & services. • 5+ years managing IAM tools in an engineering role. Experience with more than one of: Microsoft Active Directory, Azure AD and OKTA will be highly preferred. • Knowledge and experience with Identity Management technologies like SSO, SCIM, OAuth, SAML, Encryption, PKI. • Act as a subject matter expert for OKTA life cycle management, and experience with Active Directory, LDAP, SSO, SAML, auto-provisioning, or automating complex infrastructures. • Lead activities to ensure that IAM systems are compliant with customer policies and standards. • Perform the configuration, administration, and management of Okta systems, such as LDAP-related services, across the enterprise. • Provide engineering support for complex and recurring incidents related to IAM platforms and perform root causes analysis in accordance with customer policies and standards. • Resolve incidents escalated from the Service Desk related to user IDs, credentials, and access. • Implement customizations to address customer business requirements. • Ensure processing and response to OKTA requests to deliver premium security and Access Management services to the organization. • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, server, and network. • Participate in Okta reviews to improve IAM. • Knowledge of Microsoft technology such as Server, AD, DNS, Group Policy, and Office 365/Exchange, Azure • License/Certification: Good to have OKTA Certification. • Excellent communication skills, both verbal and written are required.