Manager IT Infrastructure and Security

ROLES & RESPONSIBILITY Job description The Manager IT Infrastructure & Security owns the operational performance, security and governance of the enterprise infrastructure estate. The role leads a team of specialists and associates across server, network, cloud, virtualization, endpoint, telecom and physical-security systems, ensuring resilient operations, robust cybersecurity posture and ISMS / ISO 27001 compliance. The Manager translates technology strategy set by the CISO/CIO into executable plans, manages vendors and budgets, oversees incident and change governance, and drives continuous improvement, automation and risk reduction across the function. Key Responsibilities Own end-to-end operations of the infrastructure stack datacenter, server, storage, virtualization, network, firewall, cloud, endpoint, telecom and ELV / physical-security systems delivering agreed availability, performance and security KPIs. Lead, coach and develop a team of Assistant Managers, Specialists and Associates; set objectives, conduct reviews and build a structured competency-based development plan. Define and govern IT operations processes aligned to ITIL Incident, Problem, Change, Release, Configuration and Service-Level Management. Chair the Change Advisory Board (CAB) for infrastructure changes, approve risk-assessed changes and ensure zero unauthorized changes. Drive the cybersecurity operations agenda firewall, EDR, IAM, VAPT, vulnerability management, SIEM, security monitoring and incident response in coordination with the CISO. Act as the operational Management Representative (MR) for ISMS / ISO 27001 maintain the Statement of Applicability, risk register, controls evidence, internal audit programmed and external audit readiness. Lead policy and procedure lifecycle (IT, security, acceptable use, access, BYOD, vendor, DR/BCP) including periodic review and management of change. Plan and govern capacity, lifecycle and refresh of infrastructure assets; build and execute the annual technology roadmap for the stream. Own the infrastructure budget CAPEX/OPEX planning, vendor PO governance, AMC renewals, cost optimization across cloud and on-prem. Manage strategic vendors, OEMs, ISPs and managed-service partners SoW, SLAs, performance reviews, escalation handling and contract negotiation. Oversee backup, business-continuity and disaster-recovery programmers including periodic drills, RTO/RPO validation and reporting to management. Lead infrastructure projects DC/DR refresh, cloud migration, network upgrades, security platform rollouts, IDAM / SSO, zero-trust and automation initiatives. Govern audit and compliance engagements (internal, external, customer, regulatory) co-ordinate evidence, manage observations and drive closure with root-cause fixes. Report performance, risks, incidents and improvement initiatives to the CISO, CIO and senior leadership through structured monthly / quarterly reviews. Drive a culture of security awareness, knowledge sharing, mentoring and continuous improvement across the IT Infrastructure team. Coordinate cross-entity / cross-functional initiatives and act as a credible single point of accountability for infrastructure and security for business stakeholders. Manager IT Infrastructure & Security Advanced command of IT Infrastructure Operations servers, storage, virtualisation, networks, cloud, endpoint and security stacks ITIL-aligned IT Service Management; Incident, Problem and Change Management at advanced level Information Security Risk Management; ISO 27001 / ISMS implementation, change management and policy review Cybersecurity Strategy & Operations firewall, IAM, EDR, VAPT, vulnerability management, SOC interaction Cloud Operations & Administration (AWS / Azure) and hybrid architectures at advanced level Network & Firewall Security Administration; Identity & Access Management governance Backup, Recovery and Disaster Recovery; Business Continuity Planning (operational) Capacity & Lifecycle Planning, Performance Monitoring & Tuning Audit & Compliance (internal / external); IT Policy & Governance Infrastructure Monitoring & Automation; familiarity with DevOps / IaC and scripting concepts IT Financial / Budget Management for the function Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.