ITOM/ ITSM Service Now Business Analyst

Call 9202551388 5+ years of hands-on ServiceNow experience. Strong expertise in two or more ServiceNow modules: o ITSM (Incident, Problem, Change, Request) o ITOM (Discovery, Service Mapping, Event Management) o ITAM / SAM o IRM / GRC (preferred) o HRSD / CSM (good to have) Strong scripting skills: JavaScript, Glide API, Business Rules, Script Includes. Experience with Flow Designer, Workflows, UI Policies, Client Scripts. Hands-on experience with ServiceNow integrations and CMDB. Strong understanding of ServiceNow architecture and data model. Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/IRM, etc.) ServiceNow Certified Application Developer (CAD) Nice to Have Experience with ServiceNow upgrades and platform performance tuning. Exposure to DevOps, CI/CD, and Automated Test Framework (ATF). Experience in global enterprise environments Call 9202551388 5+ years of hands-on ServiceNow experience. Strong expertise in two or more ServiceNow modules: o ITSM (Incident, Problem, Change, Request) o ITOM (Discovery, Service Mapping, Event Management) o ITAM / SAM o IRM / GRC (preferred) o HRSD / CSM (good to have) Strong scripting skills: JavaScript, Glide API, Business Rules, Script Includes. Experience with Flow Designer, Workflows, UI Policies, Client Scripts. Hands-on experience with ServiceNow integrations and CMDB. Strong understanding of ServiceNow architecture and data model. Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/IRM, etc.) ServiceNow Certified Application Developer (CAD) Nice to Have Experience with ServiceNow upgrades and platform performance tuning. Exposure to DevOps, CI/CD, and Automated Test Framework (ATF). Experience in global enterprise environments