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WE are hiring for role: ITSM WORK MODE: Work from office Location : Pan India Exp : 6 to 8 Years Job Descripdion Development Expertise on ITSM Modules like Incident Problem Change CMDB SLM SLA Service Catalog Request Knowledge Now Mobile Mobile Agent Virtual agent Predictive intelligence Performance Analytic Surveys and Assessments etc Expertise on integration web services like RESTSOAP with third party tools Experience on building custom service portal Responsible for Solution Building and Team Management Lead the ITSM Pro instance configuration and development including major releases and routine changes new applications or services and configuration adjustments Implement automation innovation on ITSM applications and modules Implement the configuration of new applications or suites during planning requirement gathering design development documentation and rollout phases MUST HAVEs At least 8 years experience in designing and implementing the ServiceNow ITSM module Experience working in an IT Service Management ITIL Agile DevOps environment Excellent Knowledge of webbased development languages specifically JavaScript Ajax HTML CSS and ServiceNow APIs Web Services Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc Expertise on ServiceNow ITSM in ServiceNow Expertise on RESTSOAP based integrations Certifications Preferred oServiceNow Certified System Administrator CSA oServiceNow Certified Application Developer CAD oServiceNow Certified Implementation Specialist ITSM CISITSM This job is posted by Aishwarya.K Business HR - Day recruitment Cortex Consultants LLC (US) | Cortex Consulting Pvt Ltd (India) | Tcell (Canada) US | India | Canada www.cortexconsultants.com oITIL v34 Foundation
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