Source description
About the role
As a NET Core & Azure Support Engineer with 4 to 5 years of experience working in a remote setting with rotational shifts, your role will involve the following key responsibilities: - Provide L2/L3 production support for applications built using .NET Core and hosted on Azure. - Monitor application performance, troubleshoot issues, and ensure high availability and reliability. - Handle incident management, root cause analysis (RCA), and timely resolution of production issues. - Perform application maintenance, bug fixes, and minor enhancements. - Work with Azure Bot Framework components for monitoring and support-related activities. - Collaborate with development and DevOps teams for deployments, releases, and fixes. - Maintain system documentation, runbooks, and support procedures. - Ensure adherence to SLA and KPI targets. To excel in this role, you should possess the following required skills: - Strong experience in .NET Core development and support. - Hands-on experience with Azure Bot Framework. - Working knowledge of Microsoft Azure Cloud (App Services, Azure Functions, Storage, etc.). - Experience in application support, monitoring, and troubleshooting. - Familiarity with incident management tools and ticketing systems (e.g., ServiceNow, Jira). - Basic understanding of CI/CD pipelines and deployment processes. - Knowledge of logging and monitoring tools (e.g., Application Insights). Additionally, it would be beneficial if you have: - Experience with REST APIs and microservices architecture. - Exposure to DevOps practices and tools. - Understanding of security and compliance in cloud environments. Joining this team will provide you with an opportunity to work on cutting-edge technologies and collaborate closely with development and DevOps teams to ensure the smooth functioning of applications hosted on Azure. As a NET Core & Azure Support Engineer with 4 to 5 years of experience working in a remote setting with rotational shifts, your role will involve the following key responsibilities: - Provide L2/L3 production support for applications built using .NET Core and hosted on Azure. - Monitor application performance, troubleshoot issues, and ensure high availability and reliability. - Handle incident management, root cause analysis (RCA), and timely resolution of production issues. - Perform application maintenance, bug fixes, and minor enhancements. - Work with Azure Bot Framework components for monitoring and support-related activities. - Collaborate with development and DevOps teams for deployments, releases, and fixes. - Maintain system documentation, runbooks, and support procedures. - Ensure adherence to SLA and KPI targets. To excel in this role, you should possess the following required skills: - Strong experience in .NET Core development and support. - Hands-on experience with Azure Bot Framework. - Working knowledge of Microsoft Azure Cloud (App Services, Azure Functions, Storage, etc.). - Experience in application support, monitoring, and troubleshooting. - Familiarity with incident management tools and ticketing systems (e.g., ServiceNow, Jira). - Basic understanding of CI/CD pipelines and deployment processes. - Knowledge of logging and monitoring tools (e.g., Application Insights). Additionally, it would be beneficial if you have: - Experience with REST APIs and microservices architecture. - Exposure to DevOps practices and tools. - Understanding of security and compliance in cloud environments. Joining this team will provide you with an opportunity to work on cutting-edge technologies and collaborate closely with development and DevOps teams to ensure the smooth functioning of applications hosted on Azure.
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