Founding AI/ML Engineer

About the Role We are looking for a hands-on Senior Backend Engineer who can own complex product and platform problems end-to-end. You will work across AI agents, workflow orchestration, enterprise integrations, and distributed systems that operate reliably in real-world IT environments. This role requires strong engineering judgment, product thinking, and the ability to transform ambiguous requirements into scalable, production-ready systems. Key Responsibilities Build the core platform powering agentic IT operations.Design reliable multi-step workflows with retries, approvals, rollback mechanisms, and recovery.Develop AI pipelines for intent understanding, planning, validation, and execution.Build integrations with Microsoft 365, PSA, RMM, and other IT management platforms.Design secure, scalable multi-tenant enterprise systems.Improve production observability, monitoring, and reliability.Own major features from architecture and development through deployment and production support.Mentor engineers and contribute to raising the technical standards of the team. Required Skills & Experience 8+ years of experience building backend platforms, distributed systems, or enterprise applications.Strong software engineering fundamentals and system design expertise.Experience building REST APIs, asynchronous/event-driven systems, databases, and cloud-native applications.Strong problem-solving skills with the ability to independently drive solutions in ambiguous environments.Excellent debugging, production engineering, and ownership mindset.Comfortable using AI coding assistants while independently validating code quality and correctness. Preferred Technical Stack Languages & Frameworks TypeScriptNode.jsPythonDatabases & Messaging PostgreSQLRedisMessage QueuesEvent-driven architecturesCloud & Infrastructure AWSDockerTerraformEnterprise Integrations Microsoft Graph APIMicrosoft 365OAuthWebhooksPSA/RMM platformsAI & Workflow Technologies Workflow enginesState machinesLLM AgentsRetrieval-Augmented Generation (RAG)AI evaluation frameworksWhat We're Looking For Strong backend engineering expertise with experience building scalable production systems.Deep understanding of distributed systems and platform architecture.Ability to own features from design through production.Product mindset with strong engineering ownership.Excellent collaboration and mentoring skills.Why Join Neels AI Build the operating layer for the next generation of IT services.Work on AI systems that take real-world actionsnot just generate text.Solve challenging problems across AI, infrastructure, security, and enterprise automation.Join at an early stage and influence product direction, architecture, and engineering culture.Work directly with experienced founders and global enterprise customers. .