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About the role
Databuzz Ltd is Hiring Production Support Engineer If Interested, Please mail your profile to with the below details. About DatabuzzLTD: Databuzz is a onestop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure, and DevOps. We are an MNC based in both UK and India. We are ISO 27001 & GDPR compliant. Notice Period/LWD: Candidates serving notice period will be preferred. Role Production Support Engineer (MFT) Experience: 5-8 Years (minimum 8 years overall IT experience required) Location: Hyderabad, Pune Mandatory Skill: IBM HTTP Server Role Overview Production Support Engineer (MFT) This role ensures the stability, performance, and resilience of enterprise file transfer services. You will deliver L2/L3 support, lead incident resolution, and drive automation & process improvements in a 24x7 global support workplace. Skills - 8+ years of IT experience with at least 4+ years in production support for MFT platforms. - Strong hands-on knowledge of IBM Sterling File Gateway/SI, Connect:Direct, Sterling Secure Proxy. - In-depth understanding of file transfer protocols (SFTP, FTPS, AS2, HTTPS, Connect:Direct). - Strong Linux/Unix and Windows administration skills. - Experience with monitoring & logging tools (Splunk, AppDynamics, Thousand Eyes). - Solid knowledge of ITIL processes (Incident, Problem, Change, Release). - Experience working in 24x7 production environments with global teams. .
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