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About the role
Skills : - In-depth Windows (2016 and higher versions, Win11 & Higher versions), Linux & High Availability, Load Balancing, and Disaster Recovery.- Exchange, Security products, MCSE, AWS, Hyper-V, Nutanix, Citrix, SAN, NAS, virtual Platform experience, ITIL, Cisco IPT (not must but good if have expertise).- Troubleshooting complex issues.- Hands-on experience on configuration management like Ansible, terraform.- Ability to install and manage multiple application environments.- In-depth knowledge of Server hardware, Lenovo Laptops hardware.- In-depth networking background.- VPN Endpoint troubleshooting.- 24/7 Support.- As Required Including But Not Limited To : 1. Hardware and infrastructure.2. Third party application support.Job Functions : - Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).- Support cloud infrastructure on AWS/ azure platform.- Hands on experience on Backup and restore technology.- Handle IT project role out in Server domain.- Configuring and maintaining Hyper V.- Configuring and managing Antivirus.- O365 configuration and management.- VPN configuration and management.- Monitoring and configuring logging of devices, endpoints.- Troubleshooting knowledge of windows and hyper V cluster.- Managing load balancing devices.- Configuring and managing Storages as SAN, NAS.- Troubleshooting issues on replication at windows and storage level.- Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors.- Performance monitoring of servers (Disk space, usage, CPU & Memory usages).- Blue dump analysis.- Troubleshooting port communication/ depletion issues.- Configuring Print Servers.- Patching Servers using WSUS /tools.- New server VM builds & in place OS upgrades.- File & Print server's migration.- Maintaining Auditing and logging of servers and endpoints.- Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers.- Configuration management using Ansible, terraform.- Troubleshooting AD replication issues.- Managing AD, GPO, DNS & DHCP.- Managing Hyper-V environment.- Worked on performance Servers.- Server Management using ILO.- Supporting On-call support for high priority issues.- Following ITIL Processes (Change Management, Incident Management & Problem Management etc.).- Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.- Willing to work extended hours for supporting projects and troubleshooting issues. (ref:hirist.tech) .
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