Associate, Product Manager (SME), Small Medium Enterprises

As an SME Product Manager at our company, you will be responsible for managing a full suite of commercial banking solutions for SME customers. This includes liabilities, payments & cash management, trade & supply chain finance, working capital, term lending, and FX. We are also expanding into Alternate Lending / Ecosystem-led partnerships to enhance digital acquisition and lending journeys. Your key responsibilities will include: - Owning end-to-end product management for SME lending programs, including strategy, credit program design, SOPs, digital journey delivery, portfolio governance, and regulatory compliance. - Managing overall product management and credit program/policies for SME lending. - Designing and managing SOPs for lending journeys with risk controls. - Portfolio management of credit programs, including monitoring triggers & caps. - Ensuring adherence to digital lending guidelines and program compliance. - Supporting the digital implementation of lending journeys. Your duties and responsibilities will involve: - Devising new credit programs and amending existing programs. - Creating SOPs for all lending programs. - Working with stakeholders to ensure timely launch of lending programs. - Managing portfolio triggers and caps, delinquency management, and risk controls. - Providing portfolio insights partner-wise. - Collaborating with partners for streamlined customer journeys and governance. - Building digital journeys for credit programs/partnerships. - Supporting the commercialization of partnerships for customer scale-up. - Developing training programs for effective sales & marketing of lending programs. - Establishing a feedback loop with partners for improvement. Requirements: - 6-8 years of relevant experience in Product Management, lending, trade finance, and digital. - MBA in Finance/Marketing, CA, or CFA from a Tier-1 institute. - Proficiency in MS-Word, PPT, and Excel. Core Competencies: - Fast learner in the job domain. - Strong organizing skills to meet deadlines. - Proactive in understanding system implementations. - Effective communication skills. - Strong interpersonal skills to liaise with internal and external stakeholders. You will work closely with SME Head, Product Head, Product Team, and other internal stakeholders, as well as with Ecosystem partners externally. This full-time position is based in Mumbai. As an SME Product Manager at our company, you will be responsible for managing a full suite of commercial banking solutions for SME customers. This includes liabilities, payments & cash management, trade & supply chain finance, working capital, term lending, and FX. We are also expanding into Alternate Lending / Ecosystem-led partnerships to enhance digital acquisition and lending journeys. Your key responsibilities will include: - Owning end-to-end product management for SME lending programs, including strategy, credit program design, SOPs, digital journey delivery, portfolio governance, and regulatory compliance. - Managing overall product management and credit program/policies for SME lending. - Designing and managing SOPs for lending journeys with risk controls. - Portfolio management of credit programs, including monitoring triggers & caps. - Ensuring adherence to digital lending guidelines and program compliance. - Supporting the digital implementation of lending journeys. Your duties and responsibilities will involve: - Devising new credit programs and amending existing programs. - Creating SOPs for all lending programs. - Working with stakeholders to ensure timely launch of lending programs. - Managing portfolio triggers and caps, delinquency management, and risk controls. - Providing portfolio insights partner-wise. - Collaborating with partners for streamlined customer journeys and governance. - Building digital journeys for credit programs/partnerships. - Supporting the commercialization of partnerships for customer scale-up. - Developing training programs for effective sales & marketing of lending programs. - Establishing a feedback loop with partners for improvement. Requirements: - 6-8 years of relevant experience in Product Management, lending, trade finance, and digital. - MBA in Finance/Marketing, CA, or CFA from a Tier-1 institute. - Proficiency in MS-Word, PPT, and Excel. Core Competencies: - Fast learner in the job domain. - Strong organizing skills to meet deadlines. - Proactive in understanding system implementations. - Effective communication skills. - Strong interpersonal skills to liaise with internal and external stakeholders. You will work closely with SME Head, Product Head, Product Team, and other internal stakeholders, as well as with Ecosystem partners externally. This full-time position is based in Mumbai.