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Document Digitization/ Unstructured-to-Structured Solutions Lead, VP Position Overview Job Title: Document Digitization/ Unstructured-to-Structured Solutions Lead Corporate Title: Vice President Location: Bangalore, India Role Description We are seeking a Vice President to act as Product Owner for document digitisation and unstructured-to-structured data solutions across Operations.This role sits within the Operations Transformation function and is responsible for shaping and delivering products that convert unstructured content (e.g. emails, PDFs, trade documents, client communications) into structured, actionable data embedded within core operational workflows.You will partner closely with Operations stakeholders to define problem statements and with Technology teams to design, build, and deploy scalable solutions that drive efficiency, control, and client experience improvements.This is a high-impact role at the centre of transforming Operations through AI, automation, and data. The successful candidate will play a pivotal role in redefining how unstructured information is leveraged to drive intelligent, automated workflows across the bank. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy.Gender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and above Your key responsibilities Product Ownership & Strategy Own the end-to-end product vision, roadmap, and backlog for document digitisation and data extraction solutionsDefine product strategy aligned to Operations priorities (efficiency, risk reduction, scalability, client outcomes)Translate business problems into clear product requirements, user stories, and acceptance criteriaPrioritise features based on value, feasibility, and measurable business outcomes Operations Engagement & Problem Definition Partner with global Operations teams to identify high-value use cases involving unstructured dataDiagnose pain points across document-heavy workflows (e.g. onboarding, trade lifecycle, reconciliations, client servicing)Lead structured discovery to define requirements and success criteriaAct as a single point of accountability between Operations and transformation/product teams Technology Partnership & Delivery Work closely with Technology, AI/ML, and platform teams to design scalable digitisation solutions, with strong understanding of human-in-the-loop implementationEnsure solutions are integrated into target workflows (case management, workflow tools, downstream systems)Drive agile delivery through backlog refinement, sprint planning, and iterative releasesEnsure alignment with enterprise architecture and data strategy Embedding into Operational Workflows Ensure solutions are not standalone tools but embedded within end-to-end operational processesPartner with workflow and case management teams to integrate outputs into decision-making flowsDefine and monitor SLAs, controls, and exception handling processes Adoption, Scaling & Value Realisation Drive adoption across business lines through strong change management and stakeholder engagementMonitor usage, performance, and business impact using data and telemetryIdentify enhancement opportunities and continuously improve product performanceDeliver measurable outcomes (e.g. STP improvements, turnaround time reduction, cost savings, risk reduction) Your skills and experience Domain & Functional Expertise Strong experience in Investment Banking / CIB Operations (e.g. Trade Processing, Payments, Securities, Client Onboarding)Deep understanding of document-heavy workflows and associated risks and inefficienciesExperience with digitisation, OCR, NLP, or AI-based document processing solutions Product & Delivery Expertise Proven experience as a Product Owner or Product Manager in a complex, enterprise environmentStrong understanding of agile delivery models and product lifecycle managementAbility to translate business needs into clear technical requirements and prioritised backlogs Technology & Data Understanding Working knowledge of AI/ML, document digitisation, and data extraction technologiesUnderstanding of workflow tools, case management platforms, and system integrationAbility to engage credibly with engineering and architecture teams Leadership & Stakeholder Management Strong stakeholder management across Operations, Technology, and senior leadershipAbility to influence without authority in a matrixed organisationExperience driving global change across distributed teams Core Competencies Problem structuring and analytical thinkingOutcome-driven mindset with focus on measurable impactStrong
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