Padmi

Servicenow Itam Ham & Sam Implementation Pan India Ghaziabad

IndiaPosted 3 months ago
Computer Systems AnalysisMid-levelFull Time; Regular
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As a ServiceNow ITAM (HAM & SAM) Implementation professional with 3+ years of experience, your role will involve the following responsibilities: Role Overview: You will be responsible for implementing and configuring ServiceNow ITAM solutions, specifically focusing on HAM and SAM modules. Your expertise in end-to-end asset lifecycle management processes will be crucial for this role. Key Responsibilities: - Implement and configure ServiceNow ITAM solutions, including HAM and SAM modules. - Collaborate with stakeholders to gather requirements and translate them into technical solutions. - Develop and support integrations between ServiceNow and third-party tools/applications. - Customize workflows, forms, business rules, and reports based on business needs. - Manage hardware and software asset tracking, compliance, and optimization processes. - Ensure software license compliance and governance. - Perform unit testing, system testing, and support UAT activities. - Troubleshoot issues and provide post-implementation support. Qualifications Required: - Solid experience in ServiceNow ITAM implementation. - Hands-on experience in HAM (Hardware Asset Management) and SAM (Software Asset Management) modules. - Experience in ServiceNow platform customization and integrations. - Valuable understanding of CMDB and ITSM processes. - Knowledge of ServiceNow scripting, workflows, REST APIs, and integrations. - Understanding of CMDB, Discovery, and ServiceNow best practices. - Robust communication and stakeholder management skills. - Ability to work in Agile/Scrum environments and collaborate with cross-functional teams. In addition to the technical skills required for this role, your strong communication and stakeholder management skills will be essential to effectively collaborate with various teams in an Agile/Scrum environment. As a ServiceNow ITAM (HAM & SAM) Implementation professional with 3+ years of experience, your role will involve the following responsibilities: Role Overview: You will be responsible for implementing and configuring ServiceNow ITAM solutions, specifically focusing on HAM and SAM modules. Your expertise in end-to-end asset lifecycle management processes will be crucial for this role. Key Responsibilities: - Implement and configure ServiceNow ITAM solutions, including HAM and SAM modules. - Collaborate with stakeholders to gather requirements and translate them into technical solutions. - Develop and support integrations between ServiceNow and third-party tools/applications. - Customize workflows, forms, business rules, and reports based on business needs. - Manage hardware and software asset tracking, compliance, and optimization processes. - Ensure software license compliance and governance. - Perform unit testing, system testing, and support UAT activities. - Troubleshoot issues and provide post-implementation support. Qualifications Required: - Solid experience in ServiceNow ITAM implementation. - Hands-on experience in HAM (Hardware Asset Management) and SAM (Software Asset Management) modules. - Experience in ServiceNow platform customization and integrations. - Valuable understanding of CMDB and ITSM processes. - Knowledge of ServiceNow scripting, workflows, REST APIs, and integrations. - Understanding of CMDB, Discovery, and ServiceNow best practices. - Robust communication and stakeholder management skills. - Ability to work in Agile/Scrum environments and collaborate with cross-functional teams. In addition to the technical skills required for this role, your strong communication and stakeholder management skills will be essential to effectively collaborate with various teams in an Agile/Scrum environment.

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