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About the role
Responsibilities Manage services balancing customer requirements with affordability, strategy, and technology trends. Build trusted relationships with service stakeholders and drive adoption of services. Develop new services to meet business needs and define deployment strategies. Ensure security compliance in partnership with Information Security. Maintain service descriptions, configuration, asset, and knowledge management. Drive Event, Incident, and Problem Management for assigned services. Enable corporate strategic initiatives as needed. Participate in continuous improvement efforts and meet/exceed SLAs and client satisfaction goals. Strong communication , troubleshooting, documentation, and time-management skills. Qualifications Bachelor s degree in IT discipline preferred OR minimum of 5 years relevant experience. Your skills Strong knowledge and expertise in Windows system administration . Active Directory experience (plus). Linux administration experience (plus). Strong experience in cloud environments (Azure) . Entra ID knowledge (plus). On-premise and cloud deployment/upgrade experience. Expertise in DevSecOps practices and toolsets (Azure DevOps, GitHub). Experience with AKS/Containers , Visual Studio, Git, and CI/CD pipelines (plus). Automation and scripting skills ( PowerShell, Azure CLI, IaC templates ). Software lifecycle management experience. Familiarity with C#, Python, or Java (plus). Secure coding and vulnerability management knowledge (plus). Networking fundamentals ( firewall rules, etc.). AI skills (building and using agents, MCP). Additional notes No relocation support is provided on the role.
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