Source description
About the role
As an Associate Director of User Experience Design at DTCC, you will play a crucial role in shaping and evolving the enterprise UX strategy. Your leadership will be instrumental in ensuring that user-centric design principles are embedded in every product and service. With your deep expertise in design thinking and a proven track record in delivering innovative solutions in financial services, you will have the opportunity to drive transformative initiatives across multiple business units. Key Responsibilities: - Strategic Leadership: Drive the UX vision and strategy for enterprise-wide digital transformation initiatives. Partner with senior stakeholders to align UX goals with business objectives. - Design Thinking & Innovation: Lead workshops and discovery sessions focused on empathy, defining user needs, and ideation. Champion human-centered design methodologies across the organization. - Experience Design Delivery: Oversee the creation of user journeys, personas, and conceptual frameworks for complex financial workflows. Ensure consistency and scalability through design systems and component libraries. - Collaboration & Influence: Work closely with Product, Technology, and Business teams to integrate UX best practices. Advocate for accessibility, usability, and compliance standards in all design outputs. - Mentorship & Team Development: Coach and develop UX designers and researchers within the COE. Foster a culture of innovation, collaboration, and continuous learning. Qualifications Required: - Experience: Minimum 15 years in UX design, with at least 5 years in leadership roles. Proven experience in financial services or related regulated industries. - Skills: Deep expertise in design thinking, especially empathy, define, and ideation phases. Strong portfolio demonstrating enterprise-scale UX solutions. Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.). - Leadership: Ability to influence senior executives and drive organizational change. Exceptional communication and stakeholder management skills. - Education: Bachelors or Masters degree in Design, HCI, or related field (or equivalent experience). In addition, DTCC offers competitive compensation, comprehensive health and life insurance, pension/retirement benefits, paid time off, and a flexible/hybrid work model. Join the centralized UX team at DTCC to shape the future of financial services, drive transformational initiatives, and collaborate with industry leaders in technology and design. As an Associate Director of User Experience Design at DTCC, you will play a crucial role in shaping and evolving the enterprise UX strategy. Your leadership will be instrumental in ensuring that user-centric design principles are embedded in every product and service. With your deep expertise in design thinking and a proven track record in delivering innovative solutions in financial services, you will have the opportunity to drive transformative initiatives across multiple business units. Key Responsibilities: - Strategic Leadership: Drive the UX vision and strategy for enterprise-wide digital transformation initiatives. Partner with senior stakeholders to align UX goals with business objectives. - Design Thinking & Innovation: Lead workshops and discovery sessions focused on empathy, defining user needs, and ideation. Champion human-centered design methodologies across the organization. - Experience Design Delivery: Oversee the creation of user journeys, personas, and conceptual frameworks for complex financial workflows. Ensure consistency and scalability through design systems and component libraries. - Collaboration & Influence: Work closely with Product, Technology, and Business teams to integrate UX best practices. Advocate for accessibility, usability, and compliance standards in all design outputs. - Mentorship & Team Development: Coach and develop UX designers and researchers within the COE. Foster a culture of innovation, collaboration, and continuous learning. Qualifications Required: - Experience: Minimum 15 years in UX design, with at least 5 years in leadership roles. Proven experience in financial services or related regulated industries. - Skills: Deep expertise in design thinking, especially empathy, define, and ideation phases. Strong portfolio demonstrating enterprise-scale UX solutions. Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.). - Leadership: Ability to influence senior executives and drive organizational change. Exceptional communication and stakeholder management skills. - Education: Bachelors or Masters degree in Design, HCI, or related field (or equivalent experience). In addition, DTCC offers competitive compensation, comprehensive health and life insurance, pension/retirement benefits, paid time off, and a flexible/hybrid work model. Join the centralized UX team at DTCC to shape the future of financial services, drive transformational i
More at DTCC