Kb System Admin (Ernakulam)

Core Responsibilities: - Management and administration of the Knowledge Base solutions by ensuring that data are up to date. - Perform continuous in-depth analysis on results and provide strategic solutions to improve KB system. - Analyze user feedback to help optimize infrastructure and revise guidelines, instructions, and policies of the KB System. - Documentation of system configurations, upgrades, and historical tracking of changes. - To comply with the Burjeel Holdings Existing policies and procedures - To strictly comply and implement Experience Center processes, policies and procedures - Actively participate in the BH Patient Safety and Quality Improvement Programs and other In-Service Training Programs - Perform other duties and tasks assigned by the Manager Experience Center Minimum Qualifications: - Knowledge and hands on experience with HTML, JS, PHP & CSS languages, - Knowledge of SQL Database management and table array - Ability to work with and analyze large sets of data Skills & Competency: - Robust analytical and organizational skills - Maintain a positive attitude in all situations. - Excellent interpersonal and teamwork skills. - Technical Background highly recommended - Ability to multitask in a fast paced and dynamic environment. - Strong verbal and written communication skills .