Kb System Admin Ernakulam (India)

Core Responsibilities: Management and administration of the Knowledge Base solutions by ensuring that data are up to date. Perform continuous in-depth analysis on results and provide strategic solutions to improve KB system. Analyze user feedback to help optimize infrastructure and revise guidelines, instructions, and policies of the KB System. Documentation of system configurations, upgrades, and historical tracking of changes. To comply with the Burjeel Holdings Existing policies and procedures To strictly comply and implement Experience Center processes, policies and procedures Actively participate in the BH Patient Safety and Quality Improvement Programs and other In-Service Training Programs Perform other duties and tasks assigned by the Manager Experience Center Minimum Qualifications: Knowledge and hands on experience with HTML, JS, PHP & CSS languages, Knowledge of SQL Database management and table array Ability to work with and analyze large sets of data Skills & Competency: Robust analytical and organizational skills Maintain a positive attitude in all situations. Excellent interpersonal and teamwork skills. Technical Background highly recommended Ability to multitask in a quick paced and dynamic environment. Robust verbal and written communication skills .