Source description
About the role
Job Title: Desktop Support Engineer Location: Raleigh, NC (Onsite Role) and Gastonia, NC 28053
Duration: Contract Position
Description:
On-Site Support: Respond to client queries and provide on-site technical assistance.
Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
Troubleshooting: Diagnose and resolve hardware and software issues.
Installation and Configuration: Set up new hardware, software, and operating systems.
Training and Assistance: Provide training and technical support to end-users.
Documentation: Maintain records of issues and solutions in a ticketing system.
Collaboration: Work with other IT professionals to ensure seamless support.
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