TIM Engineer / Lead

Job Title: Lead Desktop Support Consultant

Job Type: Long Term Contract

Location: Plano TX (Onsite)

Responsibilities

• Manage and maintain Windows server environments, ensuring optimal performance and security.

• Monitor system performance and troubleshoot issues related to Windows operating systems.

• Implement and manage backup and recovery solutions for Windows servers.

• Collaborate with cross functional teams to streamline operations and improve service delivery.

• Develop and maintain operational documentation, including procedures and guidelines.

• Assist in the planning and execution of system upgrades and migrations.

• Provide technical support and training to team members on Windows Administration best practices.

• Participate in incident management and problem resolution processes.

• Ensure compliance with company policies and industry regulations.

• Mandatory Skills:

• Strong knowledge of Windows Administration, including server setup, configuration, and maintenance.

• Proficient in troubleshooting Windows related issues and providing effective solutions.

• Excellent communication and interpersonal skills.