Source description
About the role
Roles & Responsibilities for Technical Support Executive: - Connecting with the clients and resolving their queries on call, remote desk etc. - Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity. - Helps in designing and implementing successful software implementation. - Keep tracking the user tickets and resolutions. - Coordinate with the Development team incase of any current feature is required. Skills Required: - Excellent problem solving and troubleshooting skills. - Excellent communication skills. - Must have problem solving and process improving mindset. - Have basic knowledge of programming skills. - Must have excellent knowledge of Microsoft Office (Word, Excel, etc) Salary: 12,238.23 - 18,520.42 per month Day range: - Monday to Friday Shift: - Day shift Experience: - total work: 1 year (preferred) Work Location: In person .
More at Edunext Technologies Private Limited