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Salary range - Junior <3 to 4 yrs INR 4,50,000 Mid < 4 to 6 yrs INR 5,50,000 Job Description: Provide L1/L2 support for desktops, laptops, and peripheralsPerform hardware installation, replacement, and basic troubleshootingManage device lifecycle (allocation, tracking, refresh, decommission)Support OS (Windows/Mac), software installation, and patchingHandle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)Use tools like Intune/SCCM for device managementManage tickets and ensure SLA complianceSupport onboarding/offboarding and user setupMaintain asset and support documentationEscalate complex issues to L3 teamsExperience: L1: 13 yearsL2: 35 years Salary range - Junior <3 to 4 yrs INR 4,50,000 Mid < 4 to 6 yrs INR 5,50,000 Job Description: Provide L1/L2 support for desktops, laptops, and peripheralsPerform hardware installation, replacement, and basic troubleshootingManage device lifecycle (allocation, tracking, refresh, decommission)Support OS (Windows/Mac), software installation, and patchingHandle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)Use tools like Intune/SCCM for device managementManage tickets and ensure SLA complianceSupport onboarding/offboarding and user setupMaintain asset and support documentationEscalate complex issues to L3 teamsExperience: L1: 13 yearsL2: 35 years
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