Data & AI - Data Engineer

Roles & Responsibilities: Monitor dashboards, error logs, crash reports, and performance metrics (Firebase, Sentry, Splunk, ELK, etc.) Troubleshoot issues related to UI, APIs, builds, deployments, and integrations Perform root cause analysis (RCA) and provide temporary workarounds until permanent fixes are applied Escalate unresolved issues with detailed analysis to L3 teams Manage deployments for web apps (React.js) and mobile apps (React Native) Handle app release activities including code packaging, signing, and publishing to Google Play Store & Apple App Store Support SSL, CDN, caching, and environment configuration changes Monitor application availability, performance, and end-user experience Support routine checks, regression validations after releases, and system health monitoring Work closely with L1 support for ticket triage and with DevOps for CI/CD pipeline troubleshooting Maintain runbooks, FAQs, and known error databases