Global Environments Management Lead / Engineer

Key Responsibilities:

The will require the incumbent to undertake a range of technical management responsibilities hence a good working knowledge of IT concepts is required.

Tracking code deliverables from application teams. Mapping them to delivery to c. 57 countries. Ability to create, update and track delivery matrix.

Self-starter – needs to be able to communicate with regional/country project and technical leads. Update and create delivery plans.

Support for global End-to-End test environment set. Central E2E environment c. 5 interconnected systems – testing across 57 countries and US/EU/AP timezones requires high availability. Regional test environments increase scope to >100 interconnected systems.

Environment management requires understanding of future test cycles and which new applications need to be added central E2E set – manage connectivity plan for new applications.

Act as engagement between regional application/environment teams and central application/environment teams – facilitate the engagement to delivery inter-system connectivity.

Test Environment Incidents/Outages – E2E environment high availability requires test outages to be treated like production. Role requires appointee to monitor multiple testing steams, being aware of any issues which aren't moving.

Engage and drive resolution where necessary; aiding support to SME's from application teams to facilitate resolution. Cajoling/reminding teams to drive issues as if they are production.

Ongoing issues may require updates to be sent to stakeholders, including exec level management. Ability to communicate technical information clearly, simply and concisely.

Majority of testing is India hours based so cover during this period before UK comes online.

Aligns with corporate strategy and culture. Working with the Global delivery team including Global Head of Technology, Global Programme Manager, ensure common minimum standards are implemented globally

Enables sharing of resources, methodologies, tools and techniques for project success across the organisation

Have experience and able to blend to regulatory programme working environment, that demands tight timeline delivery under pressure and effective stakeholder communication & management

Knowledge/Experience:

5+ year minimum IT development or infrastructure experience with enterprise level understanding of financial payments applications

The role requires an understanding of the technologies underpinning the ISO test environments but it is important to note it is not a hands on development role.

Therefore requires at best a solid, working knowledge of the technologies and likely suitable to someone who wants to move into supervisory or management type role. Or wants to spend duration or assignment experiencing management and escalations.

The role is to cover both technical environment management and global code deliveries – managing a subset of these deliveries under the Environments and Release managers.

Qualifications

• Bachelor's degree (in science, computers, information technology or engineering) or demonstration of comparative experience.

• Key Skills Required

• Google Cloud Platform, Kubernetes, Jenkins, GITHUB, Docker, Kafka, Springboot, Java

• Understanding of DevOps concepts, cloud technologies. Production support/incident triage/troubleshooting an advantage.

• Working knowledge of legacy technologies and how they connect to create a system: o MQ, Oracle, Unix servers, iSeries servers, IIB.

• Usage of support tools – Confluence, JIRA, Sharepoint.

• Optional Skills

• Prior experience with delivering large size environments in payments domain in finance industry

• Good understanding of the Payment domain and e2e flows for domestic (ACH, RTP and RTGS), Cross Border payments scheme at least for one or 2 countries would be an advantage

• An understanding of payment formats such as ISO20022(HVPS, CBPR+), SWIFT MT standards for ASP & Europe region would also be an advantage.

• Expertise in MS Project, Word, Excel, PowerPoint and Visio. Able to adopt Agile delivery model as appropriate.

• Excellent multitasking ability - Must have ability to manage and track multiple initiatives, effectively manage time and competing priorities, and to drive results through internal and partner organizations.

• Ability to understand and articulate technology solution – Work with 3 rd Party vendors/ partner teams to draft plans on back of detail solution options, User Journey, workflows, detailed data mapping and Functional Architecture elaboration

• Reporting – Conversant and proficient on project status reporting via Clarity, JIRA and as and when needed by stakeholder

• Understand dynamics of HClient working environment and navigate through for successful delivery of projects

• Soft Skills Required:

• Strong communication skills (verbal, written, and presentation of complex information and data).

• Stakeholder Management and working in dynamic environment

• Time management

• Ability to work with virtual & matrix global teams

• Good analytical skills supported by Strong decision making and problem solving skills & attitude

• Ability to work independently with a hands-on approach

• Good project management skills – Agile an advantage

• Job type: Contract Experience level: 5 Years Division: eTeam Workforce Limited- HK Reference: 22-01177