Remote Desktop Support Engineer

WERE HIRING FOR A DESKTOP SUPPORT ENGINEER IN INDIA! Excis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive RTO (Remote Technical Operations) Desktop Support Engineer to provide onsite and remote technical support manage IT assets and ensure a seamless end-user experience across our enterprise environment. Join us for a rewarding career in a supportive family-like workplace where youll have the opportunity to grow your technical expertise while making a real impact. From solving complex technical challenges to supporting global enterprise users we put our people first. Provide onsite support for hardware software networking (VPN/LAN) and end-user incidents. Install and configure applications and peripherals (printers scanners AV equipment etc.) based on ServiceNow requests. Perform OS imaging and device deployment activities. Escalate unresolved issues to appropriate support teams. Participate in technical calls related to end-user computing issues. Proven experience as a Desktop Support Engineer or Technical Support Engineer. Hands-on experience with Windows 11 and Mac OS environments. Strong knowledge of Microsoft Intune and OS image deployment. Working knowledge of Microsoft Office and end-user peripherals. Understanding of network security practices and antivirus solutions. Ability to provide remote and onsite support effectively. Bachelors degree in Information Technology Computer Science or a related field is an advantage. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career Apply now to join Excis in India and help deliver world-class IT support to enterprise customers worldwide! WERE HIRING FOR A DESKTOP SUPPORT ENGINEER IN INDIA! Excis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive RTO (Remote Technical Operations) Desktop Support Engineer to provide onsite and remote technical support manage IT assets and ensure a seamless end-user experience across our enterprise environment. Join us for a rewarding career in a supportive family-like workplace where youll have the opportunity to grow your technical expertise while making a real impact. From solving complex technical challenges to supporting global enterprise users we put our people first. Provide onsite support for hardware software networking (VPN/LAN) and end-user incidents. Install and configure applications and peripherals (printers scanners AV equipment etc.) based on ServiceNow requests. Perform OS imaging and device deployment activities. Escalate unresolved issues to appropriate support teams. Participate in technical calls related to end-user computing issues. Proven experience as a Desktop Support Engineer or Technical Support Engineer. Hands-on experience with Windows 11 and Mac OS environments. Strong knowledge of Microsoft Intune and OS image deployment. Working knowledge of Microsoft Office and end-user peripherals. Understanding of network security practices and antivirus solutions. Ability to provide remote and onsite support effectively. Bachelors degree in Information Technology Computer Science or a related field is an advantage. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career Apply now to join Excis in India and help deliver world-class IT support to enterprise customers worldwide!