DocuSign CLM Technical Analyst

What role you will play in our team This role is responsible for the ongoing support, maintenance, and enhancement of the DocuSign Contract Lifecycle Management (CLM) platform. It ensures system stability, supports business users, and drives continuous improvement in contract-related processes. Location: Bengaluru, India What you will do Provide daily operational support for the DocuSign CLM platform, including user access management, configuration, and issue resolution. Maintain and optimize CLM workflows, templates, and document generation logic. Collaborate with business stakeholders to gather requirements and implement configuration updates. Monitor system performance and proactively address issues to ensure platform reliability.Coordinate with IT and cybersecurity teams to manage integrations (e.g., SAP Ariba, O365, SSO, SAP CI) and ensure. hensive documentation, including configuration guides, workflow diagrams, and support runbooks. Participate in blueprint packaging and deployment. Support testing and validation during system upgrades and enhancements. About You Skills and Qualifications Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms. Strong knowledge of CLM workflows, templates, and document generation processes. Experience in system administration, user management, and troubleshooting. Familiarity with Salesforce integration and data flows. Excellent communication and documentation skills. Ability to work independently and manage multiple priorities effectively. Preferred Skills and Qualifications DocuSign CLM Consultant Certification. Experience with DocuSign CLM API integrations and DocuSign AI. Knowledge of SSO, MFA, and clause library configurations. Exposure to SAP CI or other middleware platforms. PMP, PMI-ACP, or Scrum Master certification. At least 2 years experience in CLM Docusign troubleshooting and implementation Configuring and troubleshooting DocuSign workflows Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.