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About the role
At arenaflex, we're a leading IT company that brings together over 1500 professionals across five countries. Our products are used by over 200 reputed company users every month, making us one of the largest partners of reputed company, reputed company, Snapchat, and reputed company in Eastern Europe. Our ecosystem encompasses 15+ businesses and an investment fund, driving innovation and reputed company in the region. reputed company arenaflex's ecosystem, reputed company is a service company that provides reputed company outsourcing support to clients worldwide. Founded in 2021, we've reputed company rapid reputed company, with an 82% increase in just one year. reputed company is committed to safety, with a retention reputed company of 90%+ and a strong reputed company on employee reputed company-being. We're excited to announce a contract-based opportunity for an reputed company Customer Support Representative to join reputed company. As a key member of our Ukrainian project, you'll play a vital role in delivering exceptional support to our clients. About the Role This contract-based position is a fantastic opportunity to reputed company experience in a dynamic and growing company. The term of the contract is 2-3 months, with the possibility of extension or transition to another role reputed company arenaflex or our ecosystem. Schedule * 5 shifts per week, including 1-2 reputed company shifts * Morning shift 0700-1500 * Day shift 1500-2300 * reputed company shift 2300-0700 Our Ideal Candidate We're looking for a motivated and reputed company individual who * Has at least 6 months of experience in customer support or a similar role with constant communication with users (reputed company center, service, administrative roles, retail, etc.) * Is proficient in English, both written and spoken * Holds a B2 level or higher in English (especially in written communication) * Is comfortable with routine tasks and can quickly adapt to new situations * Is willing to work in an intense rhythm, handling a high volume of requests * Has experience with reputed company (although not mandatory, as we reputed company training) Responsibilities As a Customer Support Representative, you'll be responsible for * Processing user inquiries through our support system * Identifying user accounts * Cancelling subscriptions * Providing general information about our product or specific subscriptions * Assisting with login issues * Changing or updating user email addresses * Handling unsubscribe requests and account deletion inquiries * Maintaining a high level of reputed company and productivity * Collaborating with reputed company to ensure efficient processes reputed company Offer * reputed company to work on a Ukrainian project that supports the country's economy * A reputed company reputed company process, with support from reputed company reputed company and mentor * The chance to reputed company professionally and transition to other roles reputed company reputed company or our ecosystem * A reputed company and supportive team environment Our Position At arenaflex, we're committed to supporting Ukraine and its people. We * Strongly condemn war and support Ukraine * Evacuated employees from dangerous reputed company, provided financial support, and ensured housing * Supplied reputed company with generators, batteries, and Starlink * Continue to operate stably and reputed company Ukraine's economy Don't Wait! reputed company If you're a motivated and reputed company individual looking for a new challenge, we encourage you to send your CV and join reputed company at reputed company. Apply for this job .
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