Digital Product Manager

At Franklin Templeton, were driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise thats both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients achievements. Come join us in delivering better outcomes for our clients around the world! About the Department Our Generative AI team delivers innovative, secure, and compliant AI solutions that directly support enterprise strategy. We work closely with business leaders, data scientists, architects, and compliance partners to build AI products that create measurable business value. The environment is fastmoving, collaborative, and experimentationdriven, offering opportunities to influence enterprisewide AI adoption and deepen technical and strategic expertise. How You Will Add Value Strategic Responsibilities You Will Translate business priorities into meaningful AI use cases. Define clear product narratives outlining user needs and outcomes. Build annual vision statements and quarterly roadmaps. Innovation & Experimentation: Lead workshops to uncover highvalue GenAI opportunities. Prototype concepts with data science partners. Document experiments and track progression to production. Monitor innovation metrics and learning velocity. Product Delivery & Lifecycle Management: Manage backlogs for product features and model lifecycle. Refine prompts, model parameters, and data sources. Define evaluation criteria and ensure thorough testing. Drive continuous improvement through structured feedback loops. Responsible AI & Governance: Assess risks and ensure adherence to Responsible AI standards. Implement privacy, security, and biasmitigation controls. Maintain documentation and support audit processes. Partner with Legal, Risk, and Compliance teams on approvals. Business Value, Adoption & Change Management: Define adoption metrics and ensure they are measurable. Support training partners with use cases and product insights. Gather user feedback and convert it into product improvements. Report adoption progress and business outcomes. Architecture & Technical Alignment (Preferred): Understand GenAI system components and technical constraints. Codevelop solution blueprints with architects and engineers. Ensure integrations meet enterprise standards. Optimize performance, cost, and observability components. What Will Help You Be Successful in This Role Experience Background in AI product management or digital product leadership. Experience working with data science and engineering teams. Exposure to model lifecycle and evaluation frameworks. Technical Skills Understanding of Generative AI architectures and model workflows. Ability to work with evaluation metrics and quality controls. Familiarity with analytics and experimentation tools. Soft Skills Strong storytelling and communication skills. Comfort with ambiguity and rapid experimentation. Ability to influence crossfunctional teams and senior stakeholders. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, theres a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for lifes adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights of our benefits include: Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education .