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About the role
Role & responsibilities: Lead end-to-end ERP/Product implementation and support customers throughout the implementation lifecycle. Gather, document, and maintain business and technical requirements (BRD/Functional requirements) with customers and internal teams. Configure solutions, conduct product demonstrations, and support deployment activities including user setup and implementation. Act as the primary liaison between customers and cross-functional teams (Engineering, Product, Technical Support, Sales). Troubleshoot implementation issues, drive project deliverables, and ensure successful customer deployments. Preferred candidate profile: 3 -7 years of experience in ERP/Product Implementation, Business Analysis, or Functional Consulting. Hands-on experience in requirement gathering, documentation, and customer-facing implementation projects. Strong stakeholder management, communication, and problem-solving skills. Experience working with cross-functional teams in an Agile or enterprise application environment. Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. Interested candidate can share the updated resume on Sonali.kumari@gep.com with the subject line "ERP Implementation_Naukri Application_Mumbai".
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