Solutions Engineer - 1 - GTD - BLR

Requirements Bachelors degree in Engineering. Computer Science is preferred. Good understanding of data structures. 1-3 years of experience in writing automation scripts in Python and Javascript. Expertise in writing SQL queries Good communication skills with experience in presenting data driven insights A never ending desire to grow and learn. You understand programming logic and software well. You are smart enough to figure out the details with broad guiding principles. You have systematic problem solving skills coupled with a strong sense of ownership and drive. You are inherently curious and believe any process can be improved upon and actively work on it. Having knowledge of REST APIs is plus. Responsibilities Working closely with the project management team in designing technical solutions for multiple projects and ensure their efficacy. Analyzing current technologies used within the company and develop steps and processes to improve. Prioritizing incoming technical issues. Perform a root cause analysis for these issues. Escalate issues (when required) to the appropriate engineer. You will also identify and provide timely workarounds and solutions when possible. Articulating features and differentiate solutions product offerings to audiences ranging from project managers to end clients. Working with the clients to help them integrate platform/tool APIs. Driving operational efficiency by writing scripts APIs (Python, JS) to automate day to day work. Working closely with software engineers and product management team to understand new product capabilities and identify, prioritize and fix customer issues or code bugs. Documenting the technology solutions in precise detail for them to be reproducible in the future. Work closely with Software Engineering team to come up with efficient optimal solutioning of complex use cases.