Business Analyst - Governance and Management

As a Business Analyst at Giggso, an award-winning Michigan-based AI startup, your role will be pivotal in gathering and analyzing business requirements, bridging the gap between stakeholders and technical teams, and ensuring successful product delivery. You will collaborate with stakeholders to understand business needs, objectives, and pain points, translating them into detailed functional and non-functional specifications. Conducting gap analysis, feasibility studies, and impact assessments for new product features and enhancements will be part of your responsibilities. Key Responsibilities: - Collaborate with stakeholders to understand and document business needs, objectives, and pain points. - Translate business requirements into detailed functional and non-functional specifications. - Conduct gap analysis, feasibility studies, and impact assessments for new product features and enhancements. - Work closely with Product Managers, UX/UI Designers, and Engineering teams to ensure seamless implementation of business requirements. - Assist in defining user stories, acceptance criteria, and workflow diagrams for agile development cycles. - Support backlog grooming, sprint planning, and product roadmap discussions. - Utilize data analytics and reporting tools to analyze product performance and customer behavior. - Identify trends and insights to recommend data-driven improvements and optimizations. - Track and measure key performance indicators (KPIs) to assess product success. - Act as a liaison between business users, development teams, and senior leadership. - Create and maintain comprehensive documentation, including BRDs, PRDs, user guides, and process flow diagrams. - Facilitate workshops, presentations, and training sessions to communicate product changes and updates. Qualifications & Requirements: - 3-5 years of experience as a Business Analyst, preferably in a product-based company. - Master's degree in Business Administration, Computer Science, Information Systems, or a related field. - Strong experience with Agile and Scrum methodologies. - Excellent analytical, problem-solving, and critical-thinking skills. - Strong communication skills with the ability to interact with technical and non-technical stakeholders. - Knowledge of APIs, SaaS products, and digital transformation trends is a plus. As a Business Analyst at Giggso, an award-winning Michigan-based AI startup, your role will be pivotal in gathering and analyzing business requirements, bridging the gap between stakeholders and technical teams, and ensuring successful product delivery. You will collaborate with stakeholders to understand business needs, objectives, and pain points, translating them into detailed functional and non-functional specifications. Conducting gap analysis, feasibility studies, and impact assessments for new product features and enhancements will be part of your responsibilities. Key Responsibilities: - Collaborate with stakeholders to understand and document business needs, objectives, and pain points. - Translate business requirements into detailed functional and non-functional specifications. - Conduct gap analysis, feasibility studies, and impact assessments for new product features and enhancements. - Work closely with Product Managers, UX/UI Designers, and Engineering teams to ensure seamless implementation of business requirements. - Assist in defining user stories, acceptance criteria, and workflow diagrams for agile development cycles. - Support backlog grooming, sprint planning, and product roadmap discussions. - Utilize data analytics and reporting tools to analyze product performance and customer behavior. - Identify trends and insights to recommend data-driven improvements and optimizations. - Track and measure key performance indicators (KPIs) to assess product success. - Act as a liaison between business users, development teams, and senior leadership. - Create and maintain comprehensive documentation, including BRDs, PRDs, user guides, and process flow diagrams. - Facilitate workshops, presentations, and training sessions to communicate product changes and updates. Qualifications & Requirements: - 3-5 years of experience as a Business Analyst, preferably in a product-based company. - Master's degree in Business Administration, Computer Science, Information Systems, or a related field. - Strong experience with Agile and Scrum methodologies. - Excellent analytical, problem-solving, and critical-thinking skills. - Strong communication skills with the ability to interact with technical and non-technical stakeholders. - Knowledge of APIs, SaaS products, and digital transformation trends is a plus.