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About the role
Key responsibilitiesProvide basic technical support to users and resolve queriesUnderstand product features and assist customers with issuesPerform manual testing of web/app applicationsIdentify, report, and track bugs and issuesWork closely with developers to ensure bug fixesCreate and maintain test cases and test reportsEnsure software quality before releaseLearn and use modern tools including AI-based tools for testing and supportRequirementsBachelors degree in Computer Science, IT, or related fieldBasic understanding of software testing concepts (manual testing)Good communication and problem-solving skillsAttention to detail and willingness to learnBasic knowledge of web/app functionalityFamiliarity with tools like Excel, Google Sheets, or bug tracking tools is a plus.About CompanyGlobussoft builds innovative and cutting-edge technology products for the digital marketing industry. With over 4500 customers in more than 50 countries across 5 continents and over 2 million users who consume our services via the web/mobile and cloud aka SaaS, Globussoft is emerging as a key player in the global digital marketing software solutions space. Globussoft Technologies is a CMM - Level 3, Nasscom Certified, ISO 9001-2000 Certified, Microsoft Gold certified software products company. Started in 2009 and headquartered in Bhilai, India, we are a global software products company providing technology products across a wide range of verticals. .
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