Source description
About the role
Key responsibilities - Provide basic technical support to users and resolve queries Understand product features and assist customers with issues Perform manual testing of web/app applications Identify, report, and track bugs and issues Work closely with developers to ensure bug fixes Create and maintain test cases and test reports Ensure software quality before release Learn and use modern tools including AI-based tools for testing and support Requirements - Bachelors degree in Computer Science, IT, or related field Basic understanding of software testing concepts (manual testing) Good communication and problem-solving skills Attention to detail and willingness to learn Basic knowledge of web/app functionality Familiarity with tools like Excel, Google Sheets, or bug tracking tools is a plus. About Company: Globussoft builds innovative and cutting-edge technology products for the digital marketing industry. With over 4500 customers in more than 50 countries across 5 continents and over 2 million users who consume our services via the web/mobile and cloud aka SaaS, Globussoft is emerging as a key player in the global digital marketing software solutions space. Globussoft Technologies is a CMM - Level 3, Nasscom Certified, ISO 9001-2000 Certified, Microsoft Gold certified software products company. Started in 2009 and headquartered in Bhilai, India, we are a global software products company providing technology products across a wide range of verticals. .
More at Globussoft Technology