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About the role
Description We are seeking a Desktop Support Engineer to join our team. The ideal candidate will be responsible for providing technical support to our users, resolving desktop-related issues, and ensuring a smooth computing experience. This role is open to candidates with 0-3 years of experience, including freshers. Responsibilities Provide technical support for desktop hardware and software issues. Install, configure, and maintain desktop systems, applications, and peripherals. Troubleshoot and resolve user issues related to desktop environments. Assist in the setup and deployment of new desktop systems. Document and maintain records of user issues and resolutions. Provide training and support to end-users on software applications and hardware usage. Skills and Qualifications Proficiency in Windows operating systems and Office Suite applications. Basic knowledge of hardware components and troubleshooting techniques. Familiarity with networking concepts and connectivity issues. Strong communication skills in Tamil, Hindi, or Malayalam and English. Ability to work independently and as part of a team. Customer service orientation and problem-solving skills.
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