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About the role
Role Summary: The Product Manager Operational Excellence (Internal Platforms) will lead the design, development, and continuous evolution of GMMCOs internal digital products that enable operational efficiency, transparency, and scalability across horizontal business functions including Parts Operations, Warehousing, Finance, HR, and Support Services. Key Responsibilities: 1. Product Strategy & Roadmap - Define and own the product strategy and roadmap for GMMCOs internal operational platforms across Parts, Warehouse, Finance, HR, and Support functions. - Identify opportunities for building fit-for-purpose internal products that simplify workflows, reduce dependencies, and improve turnaround times. - Align platform initiatives with the overall Operational Excellence and Digital Transformation roadmap for 20252026. - Drive the convergence of internal tools into a cohesive platform ecosystem, ensuring shared data models and consistent user experience. 2. Product Development & Delivery - Translate business pain points into scalable digital solutions leveraging low-code/no-code tools, custom app development, and SAP-integrated extensions. - Work with internal developers, UI/UX designers, and external partners to design, build, test, and deploy internal applications. - Manage the full lifecycle of each product from ideation to rollout, enhancement, and continuous improvement. - Prioritize user experience and adoption through intuitive design and responsive performance across devices. 3. Cross-Functional Engagement - Partner with leaders across Parts Operations, Warehousing, HR, Finance, and Service to capture use cases and define digital solutions. - Build robust interfaces with multiple digital touch points across the ecosystem. - Coordinate across functions to eliminate redundancies, standardise processes, and ensure digital tools complement business objectives. 4. Platform Governance & Integration - Establish governance frameworks for internal product lifecycl .
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