MFT (Managed File Transfer) Engineer

Provide primary support to evaluate, architect, install and configure Enterprise Managed File Transfer Solutions (Preferably on JScape, IBM MFT, GoAnyWhere) Ability to research, plan and onboard new and existing solutions into the team Develop custom scripts and APIs as required to support business objectives and team requirements. Create automated data transfers, sftp accounts and workflows within Data Transfer services Applications as requested through Service Now ticketing system Understand schedule concepts and techniques Use working knowledge of file transfer protocols such as SFTP, FTP, HTTPS, S3 etc. to create and configure data transfers Provide support and monitoring for Data Transfer Applications during core business hours and after hours as needed Research, resolve and respond to trouble tickets and end-user support requests in a timely manner, escalating issue for assistance when needed. Lead and coordinate efforts with various Technical Teams through the lifecycle of a project or event. On call support and maintenance of Enterprise Managed File Transfer System. Complete moderate to complex analyses to resolve issues as assigned Identify opportunities to optimize job and automation of processes Requires strong knowledge and experience with multiple infrastructure solutions Ability to lead and drive complex projects across multiple technologies Good-to-Have: Server Administration of Microsoft Windows Servers Administration and Configuration of Linux OS Firewall / DNS / NetScaler / SSL Knowledge Knowledge and Experience Supporting and Implementing Websites (Microsoft IIS) SQL Knowledge Experience with scripting technologies highly recommended (e.g PowerShell, VBscript) Experience Supporting Secure Managed File Transfer Strong organization skills Good analytical and problem-solving skills. Ability to communicate effectively both orally and in writing Good interpersonal skills; solid team player Ability to and willingness to mentor team members. Knowledge of client/server technology. Ability to Prioritize Workload and Consistently Meet Deadlines Exceptional customer service skills Good group presentation skills Extensive knowledge of troubleshooting complex technology performance problems. Knowledge of ITIL Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.