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About the role
At Hadron GBS, we're looking for experienced ServiceNow professionals to join our growing team. If you have expertise in HRSD, CSM, SPM, or GRC/IRM, we'd love to hear from you. Open Positions - ServiceNow HRSD Developer/Consultant - ServiceNow CSM Developer/Consultant - ServiceNow SPM Developer/Consultant - ServiceNow GRC/IRM Developer/Consultant Experience Required 3+ Years (Relevant ServiceNow experience) Key Responsibilities - Design, develop, configure, and customize ServiceNow applications and modules. - Analyze business requirements and deliver scalable solutions aligned with ServiceNow best practices. - Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Workflows, Service Catalogs, and Scheduled Jobs. - Build and support REST/SOAP integrations with enterprise applications. - Participate in Agile/Scrum development throughout the SDLC. - Ensure platform performance, security, scalability, and adherence to ServiceNow standards. - Collaborate with stakeholders to deliver high-quality solutions and drive continuous platform improvements. Required Technical Skills - Strong experience with JavaScript, Glide API, HTML, CSS, Jelly, AngularJS, and ServiceNow APIs. - Experience with REST & SOAP integrations. - Good understanding of ITSM modules including Incident, Problem, Change, Knowledge Management, Service Catalog, and Service Portal. - Strong analytical, problem-solving, and communication skills. Module Expertise ServiceNow HRSD - HR Service Delivery implementation and administration - HR Case Management - Employee Lifecycle Events - HR Catalog and Knowledge Management - HRSD customization and integrations ServiceNow CSM - Customer Service Management (Mandatory) - Platform governance and architecture - Platform health assessment (HealthScan) - Configuration standards and solution design - ITSM integration and platform optimization ServiceNow SPM - Strategic Portfolio Management - Demand, Project & Resource Management - Financial Planning - Portfolio Management - Workflow Automation - Platform customization and integrations ServiceNow GRC/IRM - Governance, Risk & Compliance (GRC/IRM) implementation - Policy & Compliance Management - Risk & Audit Management - Workflow automation - Platform administration and upgrades - Reporting, dashboards, and analytics - Integration with ITSM/ITOM and third-party applications Preferred Certifications - ServiceNow System Administrator - HRSD Certification - CSM Certification - CIS-ITBM / Strategic Portfolio Management (SPM) - Implementation Specialist - ITIL Foundation Certification Why Join Hadron GBS - Work on enterprise-scale ServiceNow implementations. - Opportunity to work across multiple ServiceNow modules. - Collaborative and innovation-driven work environment. - Excellent learning and growth opportunities opportunities. Interested candidates can share their application on: https://forms.office.com/r/BHLcNbgtzJ Compensation: 500,000.00 - 2,100,000.00 per year Benefits - Health insurance - Provident Fund Application Question(s): - Which ServiceNow module have you worked on - What is your Notice Period Experience: - ServiceNow: 3 years (Required) Work Location: In person .
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