Digital CRM Consultant

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Digital CRM Consultant

India

Job Description

Minimum of 5+ relevant years of proven experience with Microsoft Dynamics 365, particularly in Project Operations and Sales modules. • Core MSD Skills: • Expertise in Microsoft Dynamics 365 modules, specifically Project Operations and Sales. • Exclude candidates with sole experience in the Customer Service module. • Configure and customize Dynamics 365 using out-of-the-box features. • Develop and maintain document templates and contract templates. • General MSD Skills: • Develop and customize Microsoft Dynamics 365 applications to meet business needs. • Design and implement workflows, plugins, and custom entities. • Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. • Troubleshoot and resolve issues within the Dynamics 365 environment. • Integrate Dynamics 365 with other systems and applications. • Conduct unit testing and ensure quality assurance. • Provide technical support and training to end-users. • Stay updated on the latest Dynamics 365 features and best practices. • Actively participate in meetings and take on responsibilities as needed. Technical Skill Requirement: • Experience in Microsoft Dynamics CRM Online. • Minimum 5 years of experience in development, configuration, solutions evaluation, validation, and deployment.

Required Skills

• Dynamics 365 Field Service
• MSD 365 Sales
• MSD365 Customer Service
• Microsoft Dynamics 365 Customer Insights
• PeopleSoft Functional CRM
• Salesforce Marketing Cloud
• Salesforce Platform Apex
• Salesforce Sales Cloud

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Job Info

• Job Identification665618
• Posting Date07/10/2026, 08:58 AM
• Apply Before08/09/2026, 08:00 PM
• Job ScheduleFull time
• LocationsIndia
• Lane of RecruitmentLane 1

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