Global Infrastructure Lead Engineer Networks

Role Overview: As a Lead Network Engineer at IQ-EQ, you will be joining the internal Global Network team to serve as the subject matter expert for network services across the organization. Your main responsibilities will include leading the resolution of complex incidents, driving continuous improvement and automation, and collaborating with various teams to translate business requirements into practical designs and enforce network security policies. You will play a crucial role in global network architecture and operations, ensuring alignment with business strategy and security standards while providing technical leadership for major outages and delivering permanent fixes within SLA targets. Key Responsibilities: - Lead the resolution of complex incidents and drive continual improvement and automation within the network services - Work closely with the Network Manager on overall strategy and collaborate with security, infrastructure, and application teams to translate business requirements into practical designs - Lead global network architecture and operations, ensuring alignment with business strategy and security standards - Define and govern policies related to firewalls, segmentation, and access controls - Own end-to-end incident, problem, and escalation management, providing technical leadership for major outages and driving root-cause analysis - Design and review network solutions, validate security controls, and lead delivery of changes/projects across LAN/WAN/Wi-Fi, Internet edge, and cloud - Manage and optimize network services including monitoring/observability, lifecycle activities, vendor/ISP escalations, and performance tuning - Mentor engineers, set technical direction, and improve automation, service processes, and knowledge sharing Qualifications Required: - Degree in IT (or equivalent) with professional certifications (e.g., CCNP, Fortinet NSE), ideally progressing toward expert-level credentials such as CCIE - Deep hands-on and design expertise in enterprise networking across multi-site, multi-vendor environments - Strong experience in network security controls, VXLAN, NSX SDN, SAN networking, and Meraki SD-WAN - Proficiency in troubleshooting complex network issues, managing escalations, and producing HLD/LLD documentation - Excellent communication skills, ability to thrive in high-pressure environments, demonstrate strong teamwork, problem-solving, integrity, and fluency in English (Note: Additional details about the company's commitment to sustainability and diversity have been omitted from the Job Description.) Role Overview: As a Lead Network Engineer at IQ-EQ, you will be joining the internal Global Network team to serve as the subject matter expert for network services across the organization. Your main responsibilities will include leading the resolution of complex incidents, driving continuous improvement and automation, and collaborating with various teams to translate business requirements into practical designs and enforce network security policies. You will play a crucial role in global network architecture and operations, ensuring alignment with business strategy and security standards while providing technical leadership for major outages and delivering permanent fixes within SLA targets. Key Responsibilities: - Lead the resolution of complex incidents and drive continual improvement and automation within the network services - Work closely with the Network Manager on overall strategy and collaborate with security, infrastructure, and application teams to translate business requirements into practical designs - Lead global network architecture and operations, ensuring alignment with business strategy and security standards - Define and govern policies related to firewalls, segmentation, and access controls - Own end-to-end incident, problem, and escalation management, providing technical leadership for major outages and driving root-cause analysis - Design and review network solutions, validate security controls, and lead delivery of changes/projects across LAN/WAN/Wi-Fi, Internet edge, and cloud - Manage and optimize network services including monitoring/observability, lifecycle activities, vendor/ISP escalations, and performance tuning - Mentor engineers, set technical direction, and improve automation, service processes, and knowledge sharing Qualifications Required: - Degree in IT (or equivalent) with professional certifications (e.g., CCNP, Fortinet NSE), ideally progressing toward expert-level credentials such as CCIE - Deep hands-on and design expertise in enterprise networking across multi-site, multi-vendor environments - Strong experience in network security controls, VXLAN, NSX SDN, SAN networking, and Meraki SD-WAN - Proficiency in troubleshooting complex network issues, managing escalations, and producing HLD/LLD documentation - Excellent communication skills, ability to thrive in high-pressure environments, demonstrate strong teamwork, problem-solving, i