ITIP CoreOS Windows Team Engineer

Position Purpose This role is for a technical support position and they will be responsible for overseeing the support of Windows Team Infrastructure services Responsibilities Direct Responsibilities: Perform BAU support operations of Windows Server 2012, 2016, 2019 and related systems in APAC. Manage and install server operating systems on both physical hardware and virtual environments. Plan, test and execute Production changes successfully following BNPP Change Management process. Manage Priority 1 issues to help define and communicate the issue and any necessary changes needed to resolve the issue. Contributing Responsibilities: Technical ability to give support for L2/L1 incidents of Windows Server Operating Systems it includes Health Check-up, Monitoring alerts and take preventive and reactive actions. Creating and management of shares from storage perspective. Good troubleshooting skills. Perform gap analysis of the existing infrastructure, create implementation plan to bridge the same. Conduct OS-level and VMware patch planning, coordination and execution using patch management tools and Security Expressions ( Hardening of OS ) Capacity Management for disk, memory CPU etc. and Forecasting the recommendation. Intermittent resource usage and optimization advice Experience in setting up Disaster Recovery Infrastructure and actively participate during the drill. Perform the implementation with the help of the team and make the infrastructure compliant with Industry best practices. Other Value-Added Competencies: Knowledge and experience with Powershell, PowerBI, Ansible Tower, Ivanti, Veritas and BMC software. Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies. Specific Qualifications (if required): Professional certification in any of the listed Windows OS Education Qualification At least 5+ years of technical experience in both of these operating systems (OS): o Microsoft Windows Server 2012 & 2016 Experience supporting Windows Server 2019 is beneficial Experience on virtual technology platforms such as VMware websphere 6.x or Microsoft HyperV 2019. Candidate must be competent on how to install the OS on physical servers and virtual servers. Working experience with day to day tasks like vMotion, P2V,Clustering, Performance Monitoring, Basic CLI Commands, Alerts, monitoring, & DRS, backup and recovery. Working knowledge on Microsoft Active Directory based Directory Services, DNS, DHCP, IIS, NTFS ACL based permissions, File & Print Services, Cluster Services, WSUS, Group Policy Management, Antivirus, Reporting, Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices Strong knowledge on governance, server build and administration of IT services in cloud based environments Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. Able to work autonomously and as part of a team using strong analytical skills Be service oriented, customer focused, positive, committed and have an enthusiastic ?can do? attitude. Be willing to do shift work and some weekends. Also be on call or attend incident calls outside office hours at short notice. Demonstrate a systematic and logical approach to problem-solving Able to follow the bank?s standards, processes and procedures. ITIL 4 Foundation qualification.