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About the role
Experience 5 to 10 years Skill Stack : Core Java and Java Technologies Skill And Responsibility Details Skills: Has hands-on experience in developing robust, maintainable software using Java Technologies. Strong Core Java skillset. Java 5 through current version of Java. Hands-on experience in J2EE/Java Web Technologies (JSP, Struts, Spring MVC), Hibernate, Bootstrap, jQuery, JavaScript, CSS, React, Exposure writing SOAP and RESTful Web services and software that consume it. Microsoft SQL Server/Oracle knowledge. Good experience writing Stored Procedures, SQL queries. Responsibilities: Participate in requirement analysis and redesign Produce a detailed functional design document to match customer requirements. Produce a technical specification for custom development and systems integration requirements. Coordinate with onsite stakeholder of the project Participate in training design, documentation and delivery efforts in concert with the Engagement Manager. Participate and lead, when needed, the project meetings with the customer. Provide technical help to the team and mentor team members Job Description 1. Experience in performance engineering 2. Participate in requirement analysis and process redesign 3. Hands-on experience in creating deployment package, deployment on application server and configuration. 4. Coding and unit testing 5. Conduct peer review and provide feedback. 6. Good knowledge of design patterns RESPONSIBILITIES: Serve as a first point of contact for all Clients, ensuring that all customer support requests are entered into our incident ticketing system Create incidents in the ticketing system from e-mails sent to the general Support e-mail address Assigning incidents to Support staff from our non-categorized Ticket queue Resolve technical incidents based on your level of expertise and escalate issues as needed to higher level technicians, management, and/or other departments Support employee inquiries regarding customer reported technical issues Verbal communication to Management and written communication to customers on status of issues QUALIFICATIONS/REQUIREMENTS: MUST College or equivalent degree in Computer Science, Information Technology, or related field MUST Relational database experience & SQL knowledge: I.E. Inserts, Updates, Selects Ability to work well with other employees Exceptional customer service skills The ability to take ownership of issues, accountability EXPERIENCE: MUST 2+ years of application support activities. Good written and verbal communicational skills.
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