Source description
About the role
IDfy is hiring for the role of Product Reliability Engineer! Responsibilities of the candidate: Learning about various IDfy applications and understanding the events emitted. Creating analytical dashboards for service performance and usage monitoring. Responding to alerts, triaging, investigating, and resolving issues. Responding to incidents and customer tickets in a timely manner Occasionally running service recovery scripts. Helping improve the IDfy Platform by providing insights based on investigations and analysis, including root cause analysis. Creating automation scripts to reduce SLA. Requirements: Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management. An ability to "understand" data and analyze logs to help investigate production issues and incidents. Knowledge of SQL
More at IDfy