Zscaler Administrator

Zscaler L1 (Level 1) Administrator on:- These are routine, operational tasks executed with established procedures: a. Directly interact with end users experiencing problems with or opening tickets regarding Zscaler a Research, triage issues from users, investigate sometimes ambiguous user descriptions of Zscaler issues Be customer focused, friendly and knowledgeable User & Role Management Add/remove admin accounts Assign predefined roles and permissions Disable accounts or reset login credentials Policy Configuration (Basic) Apply standard URL filtering rules Enforce bandwidth control policies Enable/disable predefined firewall rules Monitoring & Alerts Monitor dashboards for traffic and alerts Escalate suspicious activity to L2 Run routine reports for complianceService Configuration (Basic) Deploy and verify Zscaler Client Connector on endpoints Validate ZIA/ZPA connectivity for users 3.2. Assist a. Support the security engineering team in leading Zscaler related tasks and developing processes as requested. b. Support creaon of design documents for new projects or for any changes in the architecture of the existing projects .