Software Support Engineer

Responsibilities: 1. Provide technical support to customers via phone, email, or chat to troubleshoot and resolve software issues 2. Work closely with software developers to communicate customer feedback and bug reports 3. Conduct software testing and quality assurance to ensure products meet customer requirements and industry standards 4. Create and maintain technical documentation and user guides for software products 5. Collaborate with cross-functional teams to improve software functionality and user experience Experience 1 - 2 Years Salary 2 Lac To 3 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification B.A, B.Com, B.Sc, B.E Key Skills Online Marketing Software Support Engineer Software Support