JPC - 205636 - US|Engineer I

US | Engineer I – ServiceNow QA & Automation Location: Remote, United States | Job Type: C2C

About the Role

Join a dynamic team as a ServiceNow Engineer I, where you’ll play a pivotal role in quality assurance and automation on cutting-edge ServiceNow projects. This remote opportunity offers the chance to collaborate with global teams, grow your expertise in the ServiceNow platform, and advance your career in a flexible, supportive environment.

Responsibilities

• Develop, execute, and maintain both manual and automated test cases for ServiceNow applications and modules.

• Validate ServiceNow integrations through API testing using industry-leading tools such as Postman and SOAP UI.

• Collaborate closely with development teams across multiple time zones to ensure high-quality software releases.

• Utilize test management tools like JIRA and HP ALM for tracking, defect management, and reporting.

• Participate in the ServiceNow development lifecycle, including update set migration and release validation.

• Leverage scripting knowledge to create and maintain client scripts, business rules, UI policies, and flows within ServiceNow.

• Champion quality best practices and contribute to continuous process improvement.

• Required Skills and Experience

• Minimum 4 years of software testing and development experience, with at least 2 years focused on ServiceNow.

• Bachelor’s or Master’s degree in Computer Science or equivalent.

• ServiceNow Certified System Administrator (CSA) certification.

• Hands-on experience with test automation frameworks such as ATF, Selenium, or similar.

• Proficient in manual and automated testing of ServiceNow modules, including ITSM, Service Catalogs, and ITOM.

• Experience with test management tools: JIRA, HP ALM.

• Proficient in ServiceNow scripting using JavaScript and Flow Designer.

• Familiarity with offshore–onshore delivery models and working across global teams.

• ITIL v3/v4 certification.

• Preferred Skills

• ServiceNow Certified Application Developer (CAD) certification.

• Advanced experience with ServiceNow development lifecycle and update set migration.

• Strong ability to work independently and collaboratively in fast-paced, team-oriented environments.

Benefits

• 100% remote work with flexible scheduling.

• Exposure to large-scale ServiceNow implementations and global delivery models.

• Career growth through collaboration with industry experts and ongoing training opportunities.

• Supportive, innovative, and inclusive work culture.

• How to Apply Ready to advance your ServiceNow career and make a measurable impact? Submit your resume today to join our team of experts and be part of transformative technology projects.