ICT NOC Engineer (Chennai)

Monitoring of Customer s Network Infrastructure, including LAN, WAN, SD-WAN, Network Security, Wireless Network, and Cloud Setting. - Monitoring of Customer s Network Devices, including Routers, Switches, Firewalls, Load balancers, Wireless Controller, Wireless Access points (WAPs). - Network Alarm Validation, Event correlation within agreed SLA. - Network Task & Network Incident Understanding, Categorization (P1, P2, P3 & P4) and Coordination with L2 engineers. - Network Monitoring of Planned changes and maintenance activities, including pre- and post-change health checks of Network Devices. - Daily Network operational Health checks and operational reports. - Timely shift Attendance and Handover in accordance with the defined operational process. - Must possess Cisco Certified Network Associate (CCNA) certification, CCNP, NSE-4. .