Associate Network Engineer

Role & responsibilities Job Details Location: Noida Salary: 3.6LPA (Post Probation Period) Joining Time: Immediate Training Duration: 3 Months Stipend during Training: 18,000 per month Service Agreement: 2 Years, 2,00,000 exit clause Residency Criteria: Candidates must be from Noida or nearby areas Shift: 24/7 Rotational Shifts (Night Shift) Key Responsibilities Ready to work in 247 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalates L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams Qualification Bachelors degree in computer science, Electronics and Telecommunication engineering, or a similar field Ready to work shifts and flexible hours. Good written and verbal communication skills. Manage effective co-ordination with Onshore teams. Preferred base location of candidates as NCR. Preferred candidate profile Role & responsibilities Job Details Location: Noida Salary: 3.6LPA (Post Probation Period) Joining Time: Immediate Training Duration: 3 Months Stipend during Training: 18,000 per month Service Agreement: 2 Years, 2,00,000 exit clause Residency Criteria: Candidates must be from Noida or nearby areas Shift: 24/7 Rotational Shifts (Night Shift) Key Responsibilities Ready to work in 247 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalates L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams Qualification Bachelors degree in computer science, Electronics and Telecommunication engineering, or a similar field Ready to work shifts and flexible hours. Good written and verbal communication skills. Manage effective co-ordination with Onshore teams. Preferred base location of candidates as NCR. Preferred candidate profile